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Frequently Asked Questions about our hotel:

Q: Which room type is suitable for the vouchers?

A: The room type suitable for the vouchers is our Double room (# : 01,02,03,07). This room has an average rate of 199 CHF for double occupancy with breakfast included.

Q: What are the separated prices of the tickets?

A: The separated prices of the tickets are as follows: Thermal baths - 29 CHF / PERSON, Telepherique - 18 CHF / Person, Dinner - 60 CHF / Person. Please note that the family room, apartments, and Luxe room are not included in this rate.

Q: Can I upgrade to a different room type?

A: Yes, we offer an upgrade to one of our other room types for an additional fee of 40 CHF. However, please note that the family room, apartments, and Luxe room are not included in the voucher rate.

Q: What is your policy for children?

A: Any child between 2 to 12 years of age will need to stay in a family room, with an additional charge of 40 CHF for the upgrade and 3 CHF tax per child, per stay. The family room can accommodate 2 adults and 2 children. If the voucher value is below 149 CHF, the upgrade fee will not be 40 CHF. In this case, the guest will need to pay the difference to complete the average price of the family room, which is 249 CHF, or pay an additional 100 CHF.

Q: Is there a tax for weekend bookings using vouchers?

A: Yes, we have implemented a 10% tax on the total value of the voucher for weekend bookings due to high demand.

Q: Do you accept pets?

A: Yes, we do accept small dogs in our rooms for an additional fee of 40 CHF per stay.

Q: What is the duration of the thermal bath stay?

The stay is for a duration of 3 hours, from 10:00 am to 5:00 pm, with spa wellness in the private Alpentherme spa. If guests only want to take the simple baths with no wellness, they can stay until 10:00 pm. The thermal bath is located close to the hotel, about 100 meters walking distance.

Q.How many tickets for the thermal bath are included in a 2-3-night voucher?

If you purchase the 2 - 3-night voucher, you will have the right to go to the thermal bath for 3 hours per day, along the 3 days. This means you will have a total of 6 tickets.

Q. What's is the benefits with my Leukerbad Guest Card : 

Here are the benefits you can enjoy with the Leukerbad Guest Card:

  • Public thermal baths: 10% discount on subscriptions and entry to Leukerbad Therme, Walliser Alpentherme & SPA, and Thermal 51°.

  • Ski lifts: 10% discount on subscriptions and tickets for the Torrent and Gemmi lifts (not cumulative with the AG and half-fare of the CFF).

  • Sportarena Leukerbad: free use of various activities such as tennis, squash, badminton, mini-golf, table tennis, billiards, ice skating, bouldering, spinning, and fitness room (rental equipment not included).

  • Snowpark Sportarena: free use of the Snowpark Sportarena.

  • Events and entertainment program: free participation in concerts, entertainment evenings, and excursions marked Leukerbad Guest Card.

  • Local bus from Loèche-les-Bains: free use of the Ring Jet local bus and the Leukerbad-Flaschen-Albinen and Leukerbad-Inden bus lines, including Rumeling & Tschingeren."

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